This is the best Dealership and Service Department ( Rachel is Great)

She kept me abreast of the repair. Very accommodating and personable. A delight to work with.

My wife and I went in to buy used cars together. Our salesman, Doug, was fantastic. He greeted us in the parking lot on the first day and we worked with him through multiple days on getting the cars we wanted. He was very friendly and helpful all without being pushy or the typical salesman vibe. Austin the financial guy was also fantastic and worked with us on payment options to accommodate our financial situation. 110% recommend these gentleman!

Jesus Hernandez at Serra helped us get everything we wanted in our new Nissan Pathfinder. It was the easiest and quickest time we ever spent at a dealership. They located one exactly like we wanted, went and picked it up AND then delivered they it to us in the U.P. Now that’s service! Many thanks Jesus.

Corrected the issue

Great communication throughout! Very clear regarding pricing!

Rachel was very helpful and super understanding with my situation. She did not hesitate to take on anything that I was requesting for my vehicle. Rachel gave me so much reassurance as I drive my baby in this vehicle every day. Thank you Rachel and the Serra team!

We have purchased a few Nissans from Serra Nissan of Traverse City. Each time we are very impressed with how we are treated here. We will be back and will suggest to others to purchase from here. We have used the sales, service and parts department. Everyone is awesome and efficient.

I am always so grateful for the service at Serra Nissan. They always take such great care of my vehicle and are amazing to work with. I never worry about my vehicle here because it’s in great hands! Knowledgeable and understanding staff! I will recommended them to everyone!

My wife and I went to Serra Nissan and was greeted by Jesus Hernandez we were looking at purchasing a new Frontier and Jesus give us all the details about the truck and was great to work with No pressure and very Knowledgeable about the truck. I would like to buy another one and if i do I will ask to see Jesus again.

My service advisor, Rachel, was super friendly and knowledgeable! Thank you Rachel!

Came up from Gladwin to pickup our new truck. Cam was awesome, everything went smoothly.